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14 day refund on unused items and Six month repair or replace warranty on radio fences.warranty does not cover miss use , thunder and lightining or electrical surge.
30 day repair or replace warranty on bark collars and remote training collars
Unwanted products must be returned unused and in there original packaging and in good condition. You must take care to ensure that the Goods are properly packaged including all contents in the return and sent back to Western Pet Products in a padded protective envelope so that they will not be damaged while in transit.
You must return the product in perfect condition If the product is found by us to be used beyond what it takes for us to reasonably inspect it or damaged, then we may reject a refund.
Returned items are subject to a restocking administration fee minus your original shipping & handling charges.refunds are returned by original transaction method only
This warranty is void in the event of misuse, alteration, faulty installation,third party supply or re-selling or misapplication of the product.
This warranty does not cover, failure of product or components due to any ACT OF NATURE; lightning, floods etc or any other such catastrophic events.
All items purchased must be returned by an post only
You must include your original purchase receipt which was e mailed to you at time of purchase.
Items for refund and return must be delivered to the below address only by an post
Western Pet Products